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You must view our full disclaimer which must be agreed upon before placing
any order with us.
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DISCLAIMER
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LOWEST PRICE POLICY
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CONTACT US
RAZZI PRODUCTS FAQ'S | VERTICAL DOORS INC. FAQ's
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Is it safe to use my credit card? |
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Absolutely. We have taken every precaution to make your transactions secure.
Our Internet site is built on the MerchandiZer ™ system which utilizes industry-standard security measures,
including SSL (Secure Sockets Layer), and interfaces with AuthorizeNet ™ to process credit cards.
Nevertheless, if you prefer, we also offer you the option of submitting your order by email or
telephone at (909) 542-0134; During Business Hours ( 8:00a.m.-4:30p.m. Pacific Standard Time Mon.-Fri.).
All account information submitted to us is safely isolated from unauthorized Internet access.
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Do I have to pay sales tax? |
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Sales tax will only apply to residents of California in which we are registered,
but not to any other US state, or the rest of the world.
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How can I pay for my order? |
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We accept U.S.A. orders 24 hours a day all week Mon.-Sun., by Visa, MasterCard, Discover,
Novus , and American Express. Please note we will need the address registered with the credit card you are
using but, can ship to any business for lower shipping cost. We also accept money orders such as US Postal,
Western Union , Certified bank check/money orders, bank transfers, and other store money orders. Orders paid
by personal check will usually not be processed until the funds have been verified. When sending payment by
mail include the order sheet print out received when doing check out.
If you are sending a check, please make it payable to Ground Dynamics
Send the check to:
GROUND DYNAMICS INC.
1566 ARROW HWY.
LA VERNE, CA. 91750
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How much will my shipping charges be? |
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During the order process, you will be given a list of different shipping methods
from which you can pick the one that suits you. The total cost of goods and the cost of shipping, as well as
sales taxes if applicable, are clearly displayed. All items ( except for body kits & hoods ) are shipped by Fed-Ex which takes 1-5 business days for delivery after shipped in the U.S. depending on your location. For large items (body kits and all hoods) USA customers must select residential or commercial shipping location. Shipping to a residential address is about $40.00 more expensive to the
same state then shipping to any business (work, body shop, etc).
Example shipping cost for orders shipped by Freight. |
| Residential |
From $149.50 to $195.00 |
| Commercial |
From $110.00 to $155.00 |
| California only |
From $90.00 to $120.00 |
Example shipping cost for orders shipped by Fed-Ex. |
| Fed-Ex |
From $25.00 to $65.00 |
Canada, Hawaii, Alaska, Puerto Rico |
| Freight |
From $350.00 to $425.00 |
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How do I track my order? |
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Go to the "You and Your Order" page and you will receive details about any outstanding orders,
back orders or even track a shipment by UPS.
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What if I need to return my order? |
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Our Return Policy - 100% Satisfaction Guarantee. If you are not 100% SATISFIED with your order
FOR ANY REASON, you may return it within five days of receipt of your shipment however, original shipping charges and return shipping costs will not be
refunded or credited. All cancelled orders are subject to a cancellation fee of 25%, All return items must
meet the following criteria: Items must be undamaged, unused, and in original condition.
Items must be complete, with all original instructions, hardware and packaging. All items must be accompanied by
your original sales receipt/invoice listing the item.
If the return is a result of our shipping error (we sent the wrong merchandise) we will arrange pick up and
ship the correct item(s) to you at no additional cost.
All item(s) returned must be accompanied by a pre-issued Return Authorization Number (RA#). You must abide
by these instructions to return any merchandise:
- Obtain RA# by email or by calling (909) 542-0134; (8:00a.m.-4:30p.m. Pacific Standard Time Mon.-Fri.)
- RA# must be clearly marked on the outside carton next to the mailing label of the return merchandise.
Also you must include the original invoice inside of carton.
- Merchandise must be received by us within 30 days of RA# issue date.
- Any merchandise returned without a valid RMA number will NOT be returned to you and you will NOT receive
any refund or credit.
- You are responsible for all shipping charges for returns for warranty issues/claims.
- All returned merchandise must arrive at Ground Dynamics in original condition. If the item is damaged or
lost during return shipment Ground Dynamics will not issue any refund or credit. Please insure all
return merchandise.
EXCEPTION: Does not include carbon fiber parts or special order items which require mandatory 25% restocking fee.
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What if I don't have my original sales receipt/invoice? |
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All If you lost your original sales receipt or never received one, simply let us know when you call
to obtain your RMA number. Our friendly staff will look up your sales receipt and match your RMA number to your receipt.
Verification may be required for security purposes.
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What if you don't have all of the items in stock? |
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If an item you ordered is out of stock, it will be back-ordered automatically (domestic orders only).
For international orders, we will e-mail you notification of the missing items to confirm the balance of your order.
You will be notified with in 3 business days by email or phone of the estimated date of arrival.
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When will I receive my body kit? |
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Orders are generally processed in 3-5 business days. Once your order is processed and
shipped, it will take 7-14 business days to arrive. If the body kit is backorder you will be notified with in
the 3 business days and given an estimated date of arrival (at this `time you may cancel your order without
any restocking fees).
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Can I have my order here sooner? |
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You can have your order ship out Express which will expedite shipping times when it leaves
our warehouse for $50.00 Express shipping.
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What are the body kits and wings made of? |
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Our body kits are made of composites and/or polyvinylester and/or carbon fibers
materials such as the dodge viper or Diablo by Lamborgini are made of which give the parts strength and
durability, unless otherwise stated.
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What is the difference between Good Quality kit vs. the Bad Quality kit? |
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Well here's a classic case of "you get what you pay for". This should be plastered on every import
enthusiasts car because it works on almost all levels. You may have seen kits costing 475 or 300 dollars and wonder why some
people sell their kits closer to 700 dollars. Well to tell the truth, the only way to sell kits to consumers at that price
is that the kits are very poor craftsmanship. Most of the time when you buy kits at this price or there's not a reputable
brand associated with the kit you run a huge chance of getting this poor quality, poor fitting, piece of fiberglass that
will in the long run cost more in the bodyshop . In fact, you will probably pay the difference between the high quality
bodykit and the poor quality kit in the bodyshop along with the huge headache of having that shop maybe mess it up. Talk
to any bodyshop owner and they'll tell you how hard it is to work with cheap fiberglass that these cheap kits consist of.
Trust me everyone. Buy the better kit, think about it when you buy it. Why am I paying less than this site? Well, the cost
was cut somewhere and most of the times that's in the production of the kit. If you buy the kit from us you will get a good
quality kit at a very competitive price considering all cost involved.
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Can I Install the body kit my-self? |
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All Bodykits must be pre-fitted before painting, and may require modification for fitment. We can not say
one way or the other whether you can install ground effects and wings since we don't know your skills. However, ground effects
and wings in general require installation by a custom body shop which has EXPERIENCE in installing similar products. You have to
be your own judge and must decide whether you can do it or not.
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How much do body shops charge for installation? |
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A body man that has 1 year experience in installing all types of ground effects in all 3 different materials
(fiberglass, urethane, ABS plastic) would be able to do the job in less time for less money, then a body man with 30 years of
experience but who has never installed a ground effect before.
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Do you have any installation instructions? |
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When using any installation instructions, it's a good idea to do a reality check and make sure the
installation technique applies to your particular body kit or wing and vehicle. This is only to be used as a recommendation
for installation of body kits and wings and it might not be the best method for your it particular situation. We are not
liable for customers following these installation techniques.
- Preparation Advice - Fill gaps with marglass , duraglass or other reinforced body fillers. These materials have
fine strands of fiberglass and resin and add more structural strength than standard body fillers. Fiberglass parts
must be clean prior to painting.
- Installation Advice - Do not over-tighten any screws. Snug up only to prevent fiberglass from cracking. Keep in mind that
if the car for which the parts are being installed has been in any sort of accident or other alteration whatsoever, it may be
necessary to file or sand some components to achieve a perfect fit.
- Preparing the vehicle -
- Remove factory appendages such as license plate, brackets, fender lips, mudflaps , etc.
- Visually inspect all parts.
- Gently place bumper onto car and mark holes for drilling. Drill holes as marked and then test fit.
- Pre-fit the parts on the car. Be sure to mask appropriate surface areas to avoid scratches when pre-fitting.
- Sanding or filing may be necessary to ensure a perfect fit.
- To obtain a perfect fit, you may want to "nest fit" the parts to the car. To do this procedure, you must first:
- Tape off the car where gaps are exposed
- Rough up the area of the fiberglass where gaps will need to be filled. Use 80 grit sandpaper in these
areas so the material used will adhere properly
- You can now fill in the gaps with marglass , duraglass or other reinforced body fillers.
- The material will not stick to the tape on the car so it is easily removable
- Sand and prime the material while the part is off the car
- Fiberglass cleaning and painting prep -
- Prepare the products for painting by obtaining the following materials
- Clean rags
- 3M #7447 Scotch Brite Pads
- 2 Clean Buckets
- 1,1,1 - Trichlorethane – a readily-available, non-flammable solvent
- Place 1,1,1 - Trichlorethane in each of the buckets designating one (1) bucket "dirty" (1 st wash) and
one bucket "clean" (2nd wash)
- Using a rag and the "dirty" bucket of solvent, clean all surfaces of the part thoroughly to remove the release
agent. Be sure to clean ALL surfaces, even those surfaces which will not be painted, this prevents release transferring
to surfaces to be painted.
- After the first washing has dried, use the Scotch Brite Pad and the clean bucket of solvent to scrub all surfaces to be
painted. When the part has dried, the surface should be dull and slightly scratched. If any shiny spots appear they must be
rescrubbed until they are dull.
- Installation -
- After pre-fitting, remove parts and sand with 180 grit. Fill any pinholes with spot putty or bondo.
- Primer with feather-fill fiberglass. Primer, let dry, and water sand with 400 grit.
- Paint with desired paint, using flex additive.
- When ready to bolt on the body kit, start from the middle of the car and work out to the sides.
- Painting -
- Any automotive primer will furnish excellent adhesion to the part if properly prepared. We do not recommend
using a lacquer primer due to its rigidity. Elastomeric primers are preferred, or acrylic primers with a flex
additive are advisable.
- Light sanding is recommended after the primer has been applied.
- Final color coat would follow the same recommendations as the primer except the sanding after the final color coat has been applied
should not take place.
NOTE: Flex agent in the primer and color coat is required due to the flexibility of the part.
- Sideskirts -
- Remove factory sideskirts.
- Place side skirt up to car. Sand edges of car to fit.
- Drill 1/8 inch rives at wheel wells, two at each end.
- Use Corvette Panel glue to bond to body if necessary.
- Follow same instruction for bumpers in terms of prepping parts.
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Have questions we didn't answer? |
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If you have additional questions, please e-mail us at
Info@grounddynamics.com or call our customer service department at (909) 542-0134; During Business Hours
( 8:00-4:30 p.m. Pacific Standard Time Mon.-Fri.). Also, we want to hear your thoughts and suggestions on how we can
make our site more helpful for you. Please write your thoughts in our Feedback Form so that we can make any helpful improvements.
"Disclaimer: Ground Dynamics Inc. is not in any way liable for misprints, type o's , mistakes on prices, and mistakes
specifications made by our programmers." You must view our full disclaimer which must be agreed upon before placing any
order with us. To check out the disclaimer click here
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